Last updated: June 12, 2026
These Terms of Service govern the use of HarmonySync Solutions personal assistant, house cleaning, dog walking, and digital assistant services. By booking a service, you agree to these terms and the separate Services Agreement signed at the start of every engagement.
HarmonySync provides the following services, defined in detail in your signed Services Agreement:
Scheduled visits can be cancelled or rescheduled with at least 24 hours notice at no charge. Same-day cancellations are billed at 50 percent of the visit to protect reserved schedule time. Repeated same-day cancellations may result in termination of recurring service.
Payment is due at the time of service unless other arrangements are documented in your Services Agreement. Recurring clients may be billed weekly or monthly. Accepted methods are credit card, debit card, ACH bank transfer, Venmo, and Zelle.
Where applicable, clients sign a separate Home Entry Consent form. Keys are tagged by code, never by name or address, and are stored in a locked container when not in use. Access can be revoked at any time.
In the unlikely event of accidental damage during a visit, HarmonySync documents the incident with photos, reports it to you within the same business day, and works with you on a fair replacement or repair as outlined in your Services Agreement.
HarmonySync is not responsible for pre-existing damage, normal wear and tear, or items that were broken before our arrival. Coverage details and any specific exclusions are confirmed in writing in the Services Agreement signed before the first visit.
If you are not satisfied with a completed service, notify HarmonySync within 24 hours and we will return to make it right at no additional charge.
You agree to:
Either party may terminate ongoing service with seven days written notice. HarmonySync reserves the right to terminate immediately if a working environment is unsafe or if the Services Agreement is violated.
These terms are governed by the laws of the State of Iowa. Any dispute arising under these terms will be resolved in the courts of Black Hawk County, Iowa.
Questions about these terms can be sent to samantha.anema@harmonysyncsolutions.com.